Careers @ Kickboard

Professional Services Manager

POSITION TYPE: FULL-TIME

About the job

We’re looking for a Professional Services Manager (PSM) to foster meaningful relationships with Kickboard school leaders, helping them build the necessary systems, data practices, and mindsets critical in building a positive culture that ensures student learning and social-emotional growth. 

This could be a perfect fit if…

  • You’re passionate about improving this country’s education system and helping schools create safe, equitable and welcoming learning environments for all students
  • You have proven success in leading deep change with a school or district
  • You have expertise in PBIS, SEL, Trauma-Informed Schools, Anti-Racism, and/or Restorative Practices
  • You have a strong background in advanced coaching and change management
  • You are driven by data
  • You feel comfortable coaching campus principals and district leaders
  • Your coworkers describe you as detail-oriented, thorough, and someone who will take initiative to go the extra mile to guarantee success

 

Responsibilities of a PSM:

  • Facilitating sessions from our Professional Services Catalog including those requiring a strong proficiency with the Kickboard software
  • Serve as relationship and project manager for large, district-level coaching implementations
  • Mentor per-diem coaches and organize for their success
  • Provide logistics support related to PD implementations
  • Develop new content for the Professional Services catalog
  • Provide content-area expertise and create written assets about school culture
  • Collaborate with Sales and Support team members to ensure customer success
  • Additional projects as assigned

Kickboard’s philosophy about partnering with customers is rooted in our core values: Create Joy, Educators are Platinum, Stay Focused, Help Each Other Be Great, and Never Stop Growing. We’re looking for a candidate who fits our mission of creating safe and happy schools where students and staff thrive. 

Given that the vast majority of our schools are comprised predominantly of students of color, it should not be surprising that the culture and climate work we do with schools inevitably intersects with issues of race and disproportionality in discipline. Promoting equity and working to be anti-racist is a priority for Kickboard. We are intentional about situating the work we do at the intersection of positive behavioral supports, cultural relevance, restorative practices, and racial equity.

 

Qualifications:

  • An appreciation and empathy for the work that educators do every day, and a passion to help schools support the success of all students
  • The ability to build positive rapport and credibility with school and district leaders virtually and in-person
  • The confidence to engage school leaders in the difficult conversations about what it takes to improve their school
  • Strong project management skills to keep multiple customers and projects organized and stay on top of scheduling, communicating, and completing to-dos
  • The ability to accept both positive and corrective feedback, and implement changes to improve accordingly
  • Graduate degree in Education
  • Experience as a K-12 campus or district leader preferred
  • Availability to travel up to 50%

 

 Benefits:

  • Competitive salary
  • Mission-driven colleagues who love to learn and grow
  • Comprehensive health insurance plan
  • Remote job where you work from home
  • 401(k) retirement plan 
  • Paid company travel and retention of benefits through loyalty programs
  • Generous parental leave policy
  • Discretionary unlimited vacation policy, plus 10 company holidays

 

How to Apply:

Please submit your resume and a cover letter with the following:

  1. Why you want to be a Professional Services Manager at Kickboard.
  2. A description of an experience leading and managing change in a school or district.

 

Job Application

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