Support Specialist New Orleans, LA (Working remotely from within the US is also an option)

Position Type: Full Time

Compensation: Commensurate with experience

At Kickboard, we’re looking for a Support Specialist to ensure customer success in using our software platform to help build safe and happy schools.

This could be a perfect fit if…

Responsibilities:

In this role, you will combine communication and problem solving skills with empathy for the day-to-day realities of educators to ensure all customer schools are successful in implementing Kickboard’s software platform.

Specific day-to-day activities may involve:

Kickboard’s philosophy about partnering with customers is rooted in our core values: Create Joy, Educators are Platinum, Stay Focused, Help Each Other Be Great, and Never Stop Growing. We’re looking for a candidate with mission fit, someone who will work relentlessly to ensure Kickboard is helping build safe and happy schools where students and staff thrive.

Given that the vast majority of our schools are composed predominantly of students of color, it should not be surprising that the culture and climate work we do with schools inevitably intersects with issues of race and disproportionality in discipline. Promoting equity is a priority for Kickboard and we are intentional about situating the work we do at the intersection of positive behavioral supports, cultural relevance, restorative practices, and racial equity.

Qualifications:

Benefits:

How to Apply

Please submit your resume along with a cover letter explaining:

  1. Why you want to be a Support Specialist at Kickboard.
  2. A description of a great customer service experience you had recently and what made it great.

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Kickboard is successful because every single one of our team members wants to work in a safe, happy, and thriving environment. After all - we know that our company's mission helps schools succeed like never before, so it's only natural that we'd do the same thing here.

-Jen Medbery, Kickboard's CEO

Are you ready to transform your school?

Or call (855) 456-1946