Position Type: Temp/Contract
Duration: June 25th – September 28th with potential to extend to a permanent role based on performance
Compensation: Hourly rate commensurate with experience
At Kickboard, we’re looking for a Support Specialist to ensure customer success during our busy back-to-school season.
This could be a perfect fit if…
In this role, you will combine communication and problem solving skills with empathy for the day-to-day realities of educators to ensure all customer schools are successful in implementing Kickboard’s software platform.
Specifically, day-to-day activities would involve:
Here are quotes from other Kickboard Support Specialists about why they like this job:
“What I enjoy most about working as a Support Specialist at Kickboard is having the satisfaction of helping school leaders and teachers solve issues that can help contribute to the success of today’s youth. I also love the support and team unity we possess here as a company in general. I enjoy getting up and going to work and never experiencing the dreaded "Sunday Blues".”
— Jamaal Terry, Kickboard Support Specialist since October 2015
“Unlike many customer support positions, the interactions I have with the people we work with—teachers, principals, deans—are pleasant and based in mutual gratitude. We create relationships with our customers, and we are solving real problems in schools, which makes the job of being a support specialist rewarding and engaging.”
— Maggie Pahos, Support Specialist since June 2016
“The most enjoyable part was getting to work with a fabulous team that truly cares about educators and their school's success. It was so enriching to support and build relationships with many school leadership teams while they were developing their Kickboard sites.”
— Jeff Dube, Support Specialist since June 2017
Special Note: This position is available from June 25th to September 28th, with the potential to extend to a permanent role on the team based on performance. Applicants must be available for the entire duration to be considered for the position.
Please submit your resume along with a cover letter explaining:
Kickboard is successful because every single one of our team members wants to work in a safe, happy, and thriving environment. After all - we know that our company's mission helps schools succeed like never before, so it's only natural that we'd do the same thing here.-Jen Medbery, Kickboard's CEO